The following are the number of people who Did Not Attend [DNA] appoinments and did not cancel them are
DNA once = 144
DNA twice = 30
DNA thrice = 11
So,the practice was unable to see 237 patients last year because of people taking appoinment and not attending
We remind patients with a SMS message on the mobile phone when the appoinment is made and remind again a day before the appoinment
You could be the one who did not get appoinment in time because of the people who DNA'd
We work hard to help you and we expect the same from you.